Atlanta Restaurant Reviews

FLIP Burger Boutique, Atlanta, GA

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We tried FLIP Burger Boutique on a beautiful, cool fall Sunday afternoon and we had high hopes. We’d been hearing many good reports about the place so we had to check it out for ourselves. Unfortunately, we didn’t flip over FLIP.

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We were not surprised it was the middle of the afternoon and FLIP had a TON of diners. Although we were seated right away, it took some waiting to get our drinks. The menu was a minefield of burger (both beef and veggie) choices, many of which were confusing and needed an explanation. Sorry guys, we just didn’t GET IT.

We started out with fried pickles for an appetizer, they came out cold. The sauce was nice and the light batter was unique but, it just went downhill from there.

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We all had some type of beef burger but I was so confused by the time we finally placed our order I couldn’t begin to tell you which. Our server said they didn’t really do a “build-a-burger” yet she said “pick the one closest and then add/hold what you want/don’t want”. So IMAG0912what’s the diff? Still confused.

For sides we chose onion rings, french fries and something called “Buffalo Sweetbreads”. Not sure what these actually were as they were described as “like chicken”. Hmmm…. I didn’t really care and they were really very good.

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When the fries and onion rings came they were cold. Now I don’t mean “not as warm as we would have preferred” but stark cold. We had to send them back. To their credit, they did fix it and brought some hot ones but by that time “the thrill is gone”. The onion rings were stringy rather than meaty. The fries were oh so ever ho-hum. We were ready to be wow’d and had such a disappointing afternoon.

The burgers were good but barely warm enough to eat. Were they having a problem running food that day or what? There sure seemed to be plenty of people standing around talking to each other and, to be fair, we always had drinks refills promptly. IDK, go figure. But serving food hot is a must.

The only thing colder than the food was the atmosphere. We did not feel that warm, welcome feeling that ANY restaurant should make their guests feel. When we departed we were not greeted and thanked for our patronage.

The other thing is this place doesn’t come cheap! We don’t think FLIP Burger Boutique is worth your time or money.

FLIP Burger Boutique on Urbanspoon

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FLIP Burger Boutique Buckhead on Urbanspoon

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8 Comments

  1. October 18, 2010 at 11:34 am

    One more thing, the music sucked. Music in a restaurant is for ambience, not entertainment (this was neither). It was like trying to eat while listening to two cats being tortured.

  2. October 21, 2010 at 2:49 pm

    Hope you aren’t the squeemish type, but those “chicken like” sweetbreads that you ate are the veal thymus glands. I freakin’ love sweetbreads (though the ones I had at Flip tasted mostly like fried batter dipped in buffalo sauce…sweetbreads are at their best when sauteed in my opinion.

  3. October 21, 2010 at 3:27 pm

    Not squemish at all. Fortunately, I will condense that to simply “veal” as “thymus glands” sound incredibly gross and much more like something Michael Zimmerman would eat.

  4. […] particularly liked the BUILD-A-BURGER concept. We were disappointed that we couldn’t do this at FLIP Burger Boutique. We both chose the beef burger (TIP: If you want your burger more on the “well-done” side, just […]

  5. […] how to take something "gourmet" and make it blow up. How do you take a YEAH! Burger, a FLIP Burger Boutique or any genre for that matter and make it big BUT make it right – so what’s replicated, is […]

  6. Samantha
    May 12, 2011 at 10:56 am

    It sounds to me like you’re not much of a foodie if the menu at FLIP requires an explanation. If you want a burger that you can ‘build yourself’, there’s a place called Fudruckers that you’d probably like.

  7. May 12, 2011 at 11:13 am

    Samantha, THANK YOU for your comment!

    My point is mentioning that is NOT that we really didn’t understand the menu, but rather that it is not user-friendly to the masses. A menu is the most basic form of communicating to the diner what a restaurateur has to offer. Shouldn’t that appeal to the widest possible audience?

    And to say “no substitutions” is insulting. Owning a restaurant is like having guests in your home – whatever the guest wants, is what they get. PERIOD. Saying NO to a request is not simply impolite… it’s a poor business choice. I understand the chef has combinations in mind which he wants to offer. Fine. But shouldn’t the person who is going to pay for and eat it have a say as to how it is prepared? I really don’t want to go to Fuddrucker’s to “have it my way” but I think requests should be honored.

    Thanks again for your comment!

    Randy

  8. Samantha
    May 12, 2011 at 11:05 pm

    I disagree. Restaurants like Applebee’s and Fudrucker’s exist for the masses. Places like FLIP exist to cater to those willing to seek out that type of establishment. Any chef at any fine restaurant is generally insulted when people ask for ingredients to be left off, and they have the right to refuse it because if people want something else, they will find it. I don’t find it to be a poor business choice or impolite because if you’re the type of person that requires those kinds of accommodations, then restaurants for the masses exist for you. It’s one thing if someone suffers from a food allergy, but generally those taste combinations are in place because they compliment one another and the chef has spent the time perfecting a certain desired taste. I don’t expect the masses to love FLIP and that is exactly what makes FLIP what it is. It’s not your average burger joint. It’s burgers for people who don’t want ordinary burgers. And I think they’ve made it very obvious that THAT is their goal. Anyone going there looking for something that you can get anywhere should go elsewhere.

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